Frequently Asked Questions
Everything you need to know about your Judydoll beauty journey.
Are Judydoll products cruelty-free?
Yes, Judydoll is committed to ethical beauty. We do not test our finished products or ingredients on animals at any stage of the production process.
How long will it take for my order to arrive?
Standard shipping typically takes 7-14 business days for international orders. Once your package is dispatched, you will receive a tracking number via email to monitor its progress.
What is your return policy for open cosmetics?
Due to hygiene and safety reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 30 days of purchase.
How can I check the authenticity of my Judydoll products?
Every authentic Judydoll product comes with a unique anti-counterfeit QR code or scratch-off sticker on the packaging that can be verified through our official website.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.
Do you ship to my country?
We currently offer worldwide shipping to most countries. Please select your region at checkout to see the specific shipping rates and estimated delivery times for your location.